Boom Racing’s One (1) Year Factory Limited Warranty – A Peace Of Mind Right From The Start
WHO IS COVERED
This warranty is extended to the original end-user that registers it online (https://www.boomracingrc.com/vehicleregistration) only, whether purchased or received as a gift.
FACTORY LIMITED WARRANTY
What Is Covered and How Long
Boom Racing warrants that all new products are free from defects in manufacturing, materials and workmanship for a period of one (1) year from date of retail purchase. The receipt or invoice at the time of purchase is your proof of purchase and is required for Boom Racing to honor any warranty.
What Is Not Covered
It does not cover defects or malfunction caused by user error of assembly, damages due to normal wear and tear, failure to follow operating instructions, misuse or abuse, users’ failure to perform routine maintenance, or use with products with which is not intended to be used. It also does not cover damages caused by unauthorized alteration, modification or repair. It does not cover cosmetic or incidental damages. Boom Racing does not warrant or provide service or support for any third party products.
What We Will Do
We will, at our discretion, repair or replace any product free of charge that is incorrectly made or proves to be defective in material or workmanship during the warranty period. If your product is no longer being manufactured or is out of stock, we may replace your product with a comparable or improved product at our option.
What We Will Not Do
We will not pay for shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.
What To Do To Obtain Warranty Service
To obtain warranty service for products purchased from a third-party, retail or directly from Boom Racing you must return the product with proof of purchase using the following procedures:
1. Contact Boom Racing Customer Support for specific warranty instructions via our website, by email or by telephone as follows:
o Online @: https://www.boomracingrc.com/contact-us
o Email: firstname.lastname@example.org
o Telephone: 1-209-676-8880
You may be asked to complete a warranty service request form. A copy of your purchase receipt may be required.
2. Our Customer Support may ask you to return and ship the defective product back to us. Label and ship the product, freight prepaid, to the address provided by Boom Racing; and
3. Place any necessary return authorization number prominently on the outside of the return packaging. Return packaging not bearing a return authorization number where required may be refused.
Boom Racing reserves the right to final decision, change or modify this warranty without notice.